Privacy Policy

Effective Date: November 1, 2025

HoliGlow (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase tickets, or attend our events. By accessing our website or attending HoliGlow, you agree to this Policy.

1. Information We Collect

Personal Information: Name, email, phone number, payment details, billing address, and any information you voluntarily provide when purchasing tickets or subscribing to our mailing list.
Automatically Collected Information: Device information, IP address, browser type, cookies, and usage data when visiting our website.
On-Site Data: Photographs, video recordings, or media captured at HoliGlow events may include your likeness.

2. How We Use Information

Process payments and fulfill ticket orders
Communicate with you about tickets, updates, promotions, and safety notices
Improve our website, services, and event experience
Enforce our Terms & Conditions and comply with legal obligations
Market HoliGlow events, including use of photographs and videos taken at the event for promotional purposes

3. Data Sharing & Disclosure

We do not sell your personal data. We may share limited information with:

Service Providers: Payment processors, email platforms, or third-party vendors necessary to operate HoliGlow
Legal Authorities: If required to comply with law, regulation, legal process, or governmental request
Safety & Security: If necessary to protect HoliGlow, its attendees, or the public

4. Security

We implement commercially reasonable safeguards to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Event Attendance & Liability

By purchasing a ticket and attending HoliGlow, you acknowledge and agree that:

Participation involves potential risks, including but not limited to slips, falls, collisions, or other accidents
HoliGlow assumes no responsibility for injury, loss, theft, or damage to persons or property while on site
You voluntarily assume all risks associated with attendance
You agree to indemnify and hold harmless HoliGlow, its owners, employees, affiliates, contractors, and venue partners from any and all claims, liabilities, damages, costs, or expenses arising from attendance at HoliGlow
Children under 18 must be supervised by a parent or guardian at all times

6. Refunds & Ticket Policy

All tickets are non-refundable
Rescheduling or transfers are at the sole discretion of HoliGlow
By purchasing a ticket, you confirm your acceptance of this policy

7. Media Release

By attending HoliGlow, you grant HoliGlow the irrevocable right to capture, use, and publish your image, voice, or likeness in any media, worldwide, in perpetuity, without compensation.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. Parents or guardians are responsible for supervising minors at HoliGlow events.

9. Policy Updates

We may update this Privacy Policy at any time. Updates will be posted to our website with the effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact

HoliGlow
2015 Birch Road
Chula Vista, CA 91915
Email: hello@theholiglowexperience.com